How do I search for products on your website?
Simply type the product name in the Search Bar at the top of any page. Try to enter a general description. The more words you use, the less products you will get on the results page. When you find a product you’re interested in, simply click on its name or image for more details.
Do I need to create an account to place an order?
It is not a must: you can place your order even if you don’t have an account or aren’t logged in. However, you will not have an accurate record of your orders if you are not logged in. Please create your account HERE so you may have an accurate detail of your orders.
How do I place an order?
On the product page with the item you like, select the color or other product variation (if there are any) that you like the most, and click on the Add to Cart button.
As soon as you’ve added everything you wanted to your cart, click on the Proceed to Checkout button.
You will see the list of items you’re ordering, and will be able to remove, add, or edit anything if necessary.
Make sure your shipping details are filled in correctly, and click on the Complete Order button. Finally, select the payment method that’s most convenient to you, and check out.
How do you protect my personal details when I register and check out?
We offer the highest security possible at all times to make sure the online transactions keep your personal information safe..
Following the industry standards, we use the Secure Sockets Layer (SSL) technology to encrypt the information you share with us such as your name, address, and payment details..
Can I buy your items and send them to someone as a gift?
Yes! Simply use this person’s address as the shipping address when you place an order. There will be no price tags on or within the package!.
Can I change or cancel my order?
Yes, if your order has been paid and you need to change or cancel it, you can do this before it is shipped.
To edit your order details or cancel the purchase, simply use the Contact Us form to send us an email..
An item is missing, wrong, or damaged in my package. What should I do?
We're sorry it’s happened to you! Kindly use the Contact Us form to get in touch with us and tell all the order details so that we could sort it out for you..
This is a great dog toy! My Pomeranian is a small guy at only 8lbs. but he sure knows how to chew and he does it as often as he can. I was throwing out toy after toy because he was tearing them to pieces after only a half hour or so. After putting my money in the garbage so many times, I decided to search for toys that would hold up to his destructive mouth. I found a lot that claimed they wouldn't fall apart but they were all more than I wanted to spend. I came across this toy. I bought it months ago and it is still intact after all this time. Sure the edges are a little frayed but other than that, no damage whatsoever!
Very cute and good quality! I thought it was going to be much bigger. I didn't look at the dimensions and assumed based on the photo.
My 2-year-old dog loves to play tug of war and this is perfect. She does not get it to just chew on so I cannot speak for its durability in terms of a chew toy. But for a tug toy, it's great.
Not the sturdiest toy I’ve bought but I love the material, it’s a lot better that the “indestructible” plastic chew toys with annoying squeaker
I was so happy to find a toy that would withstand my dog’s habit of tearing every toy she has apart.
This is a great toy for those who value quality. Simple design, sturdy material, the edges are not shedding even after a month of active chewing.
Recommend this toy for middle-sized doggos! Just the right size for them. Also maybe not for heavy chewers but definitely strong enough for moderate play.