How do I search for products on your website?
Simply type the product name in the Search Bar at the top of any page. Try to enter a general description. The more words you use, the less products you will get on the results page. When you find a product you’re interested in, simply click on its name or image for more details.
Do I need to create an account to place an order?
It is not a must: you can place your order even if you don’t have an account or aren’t logged in. However, you will not have an accurate record of your orders if you are not logged in. Please create your account HERE so you may have an accurate detail of your orders.
How do I place an order?
On the product page with the item you like, select the color or other product variation (if there are any) that you like the most, and click on the Add to Cart button.
As soon as you’ve added everything you wanted to your cart, click on the Proceed to Checkout button.
You will see the list of items you’re ordering, and will be able to remove, add, or edit anything if necessary.
Make sure your shipping details are filled in correctly, and click on the Complete Order button. Finally, select the payment method that’s most convenient to you, and check out.
How do you protect my personal details when I register and check out?
We offer the highest security possible at all times to make sure the online transactions keep your personal information safe..
Following the industry standards, we use the Secure Sockets Layer (SSL) technology to encrypt the information you share with us such as your name, address, and payment details..
Can I buy your items and send them to someone as a gift?
Yes! Simply use this person’s address as the shipping address when you place an order. There will be no price tags on or within the package!.
Can I change or cancel my order?
Yes, if your order has been paid and you need to change or cancel it, you can do this before it is shipped.
To edit your order details or cancel the purchase, simply use the Contact Us form to send us an email..
An item is missing, wrong, or damaged in my package. What should I do?
We're sorry it’s happened to you! Kindly use the Contact Us form to get in touch with us and tell all the order details so that we could sort it out for you..
So I only bought this stuff because one of my cats decided to pee on my memory foam bed mattress. And stupid 'ol me didn't have a protector on it. By the time I got this stuff the urine had set in for a few days and reeked to high heaven. So I drenched down the stain and let it sit for a few hours. A couple hours later I went to check it out. Took a nice whiff of the area, still smelled a little cat urine, but I think that's because I didn't cover the whole area. So I sprayed some more down and came back again a few hours later and the stain AND the smell were completely gone.
Amazing! If I could give this 6 stars I would. I'm a pup sitter and also a clean freak (contradiction? Maybe?). I've been using harsh smelling sprays to eliminate odors and remove the enzymes that attract new pups to pee in the same spot. This smells sooo good, fresh not harsh- seriously like something from the spa. So with it smelling so good I was sceptical. After cleaning a spot with vinegar, baking soda, and another type of cleaner .... This is the only thing that worked! I'm sold!
Would’ve given it 5 stars if it actually removed the smell completely.
Such a life saver for me and my disobedient cat. The carpets are all clean now!
Bought for helping remove odor causing bacteria and smell from armpit area of shirts. This product was recommended by the makers of the new natural deodorant product i am trying. Seems to work very well for this purpose. Just sprayed on clothes and let sit up to 15 minutes before washing.
The Hound is house trained but like many seniors he can't hold pee as well as he used to. So.... if we are gone a bit too long we may have a puddle of pee to clean up. No carpet in our home (tile) but we still spray Out on the spot and let it sit a bit before blotting it up. He has occasional pancreatitis and we have occasional vomit to clean up. Finish with a spray of Out. Helps with smells.
Maybe the stain I tried it on is too old, but it didn’t fully come off. Will try when the next time an accident happens.
Will re-purchase it if needed, such a good product.