How do I search for products on your website?
Simply type the product name in the Search Bar at the top of any page. Try to enter a general description. The more words you use, the less products you will get on the results page. When you find a product you’re interested in, simply click on its name or image for more details.
Do I need to create an account to place an order?
It is not a must: you can place your order even if you don’t have an account or aren’t logged in. However, you will not have an accurate record of your orders if you are not logged in. Please create your account HERE so you may have an accurate detail of your orders.
How do I place an order?
On the product page with the item you like, select the color or other product variation (if there are any) that you like the most, and click on the Add to Cart button.
As soon as you’ve added everything you wanted to your cart, click on the Proceed to Checkout button.
You will see the list of items you’re ordering, and will be able to remove, add, or edit anything if necessary.
Make sure your shipping details are filled in correctly, and click on the Complete Order button. Finally, select the payment method that’s most convenient to you, and check out.
How do you protect my personal details when I register and check out?
We offer the highest security possible at all times to make sure the online transactions keep your personal information safe..
Following the industry standards, we use the Secure Sockets Layer (SSL) technology to encrypt the information you share with us such as your name, address, and payment details..
Can I buy your items and send them to someone as a gift?
Yes! Simply use this person’s address as the shipping address when you place an order. There will be no price tags on or within the package!.
Can I change or cancel my order?
Yes, if your order has been paid and you need to change or cancel it, you can do this before it is shipped.
To edit your order details or cancel the purchase, simply use the Contact Us form to send us an email..
An item is missing, wrong, or damaged in my package. What should I do?
We're sorry it’s happened to you! Kindly use the Contact Us form to get in touch with us and tell all the order details so that we could sort it out for you..
Durable and they love it!! She usually follows me around everywhere. She is like velcro, but after I gave her this, she stayed upstairs with it and didn't come down with me. This isn't your natural rubber either, this is very thick and durable, which is important to us because we have Boykin Spaniels who are so hard on toys, they call them Destroykins. I also like the fact there aren't places where they want to chew so they can rip parts off. Nothing is sticking up off of it. This toy was way more than I expected!
I like the color. My dog loves this toy. He took his time accepting it but now he chews on it all the time. This toy should last him for a very long time.
Our dogs are chewers and this keeps them busy for days and days . Bought more for other rooms they play in. Wrenches they love but spoons not.
I couldn't even get the package open before I had five dogs at my feet going for this chewie. It seems to be in good shape and size and they like it well. I'll update when I have an idea of durability.
I love it, but my dog is not interested
Good toy for a 25 pound dog!
Super durable. My dog love it. Perfect size for his mouth.