How do I search for products on your website?
Simply type the product name in the Search Bar at the top of any page. Try to enter a general description. The more words you use, the less products you will get on the results page. When you find a product you’re interested in, simply click on its name or image for more details.
Do I need to create an account to place an order?
It is not a must: you can place your order even if you don’t have an account or aren’t logged in. However, you will not have an accurate record of your orders if you are not logged in. Please create your account HERE so you may have an accurate detail of your orders.
How do I place an order?
On the product page with the item you like, select the color or other product variation (if there are any) that you like the most, and click on the Add to Cart button.
As soon as you’ve added everything you wanted to your cart, click on the Proceed to Checkout button.
You will see the list of items you’re ordering, and will be able to remove, add, or edit anything if necessary.
Make sure your shipping details are filled in correctly, and click on the Complete Order button. Finally, select the payment method that’s most convenient to you, and check out.
How do you protect my personal details when I register and check out?
We offer the highest security possible at all times to make sure the online transactions keep your personal information safe..
Following the industry standards, we use the Secure Sockets Layer (SSL) technology to encrypt the information you share with us such as your name, address, and payment details..
Can I buy your items and send them to someone as a gift?
Yes! Simply use this person’s address as the shipping address when you place an order. There will be no price tags on or within the package!.
Can I change or cancel my order?
Yes, if your order has been paid and you need to change or cancel it, you can do this before it is shipped.
To edit your order details or cancel the purchase, simply use the Contact Us form to send us an email..
An item is missing, wrong, or damaged in my package. What should I do?
We're sorry it’s happened to you! Kindly use the Contact Us form to get in touch with us and tell all the order details so that we could sort it out for you..
I have a long-haired cat who just loooves to frolic in our garden and comes home all dirty and with tangled fur. I just had to buy something because brushes would get stuck every time. Now the problem is solved! If I don;t have time to wash the cat properly I use this cologne and the cat looks and smells fresh and clean until the bathtime. Saved time and money.
Really helps to get through those tangles! Spread on, let it sit, and tackle those tangles!
One of the best products I’ve bought so far! I used to use the one recommended by our vet, and though it worked perfectly, the price was just not doing it for me. This one is just the same but more budget-friendly. Recommend!
I love how easy it is to brush through my dog’s fur now, but I’m not sure about the scent. It seems too much for a pet but my dog doesn’t protest when I spray it on her so I guess it’s fine.
This conditioner makes our King Charles soft and smelling beautiful, not to mention tangle free!
Nice smelling and makes our dog’s coat shiny and soft. Very similar to the product we had been buying from our vet.
I thought my dog would hate the smell but it is so subtle yet does its job just right. The detangling aspect also works well, no more balls of fur stuck on the hairbrush.